Smart Money People Logo

Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Perfect Insurance

5
Really good customer service im very happy with Policy Expert Reviewed on: 9th September 2021

Good price but not always clear

4
Cheap insurance which seems ok. Not had to deal with anyone directly yet. Not fully sure the quoted monthly payment dates fully matched the actual dates but otherwise fine so far. Reviewed on: 9th September 2021

Great service

5
Prices are great. Even when renewing insurance. Easy to access online policies. Excellent service Reviewed on: 9th September 2021

Superb car insurance

5
Policy expert offer a fantastic and impressive choice of insurance cover. I found there staff to be extremely pleasant and helpful with very good rates. I have recommended to family and friends. Reviewed on: 9th September 2021

Great service

4
Fantastic customer service. Very helpful. Nothings too much trouble. Reviewed on: 9th September 2021

New company looks good.

3
All documents on web site are titled very well but does not include any benefits Reviewed on: 9th September 2021

Competitive price.

4
Easily set up, customer service was good, my requested documents arrived promptly. Reviewed on: 9th September 2021

Efficient and easy

4
Great communication with the team, quickly resolved any queries Reviewed on: 9th September 2021

Excellent Valued Car Insurance

5
Best car and home Insurance deal given by policy expert. Reference home insurance I used them twice and their customers service second to none. Thanks Policy Expert Reviewed on: 9th September 2021

Policy Expert offers the best value car insurance. We were hunting around for weeks and were so pleased to find Policy Expert.

5
The customer service is excellent and the insurance package offers so much more than many other insurance providers. Reviewed on: 9th September 2021

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products