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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Easy

5
Easy to deal with and fast to answer any queries Reviewed on: 9th September 2021

Top class service

5
Very fast response from customer services, very polite and excellent prices. Communication is very good. Would recommend Reviewed on: 9th September 2021

Great customer service

5
Very helpful from start to finish always trying to get you the best deal Reviewed on: 9th September 2021

Quick, Easy and Cost Effective

5
Does what it says on the tin. Hard to beat and easy to buy!! Reviewed on: 9th September 2021

Quick and Easy forms

5
Having recently lost my husband to Covid, I have had to arrange insurance as our previous cars have been mobility vehicles. As everything was covered by mobility I did quite a lot of shopping around. Policy Expert fitted the bill!! Reviewed on: 9th September 2021

Faultless car insurance

5
I was pleasantly surprised with such efficient service and rewarded with a new unbeatable car insurance quote Reviewed on: 9th September 2021

Awesome

5
From start to finish, my policy was up and running in less time that it took to drink my morning coffee. Document ta arrived within minutes of making my payment, just brilliant. Reviewed on: 9th September 2021

Easy set up

4
Found it really easy and straight forward to set up, no excessive questioning Reviewed on: 9th September 2021

Quick and very easy

5
Customer service is very good phone call and online chat.. Reviewed on: 9th September 2021

Hit the spot

5
Wanted to reduce the cost of my car insurance policy expert did with no fuss. Reviewed on: 9th September 2021

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