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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

5
Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023

Reasonable and reassuring

4
So far there have been no problems. I have received a sufficient amount of their terms and what the policy covers, all of which were accessible in good time. Until I make a claim and experience their full capability I can't rate them any higher, but for now I am happy with the service provided and all at a decent cost. Reviewed on: 5th September 2023

awesome

5
never had any problems, really good service and great value for money Reviewed on: 5th September 2023

None fault accident

5
Excellent service,I was kept up to date through every process making the best possible experience at what can be a very stressful time. Thank you for your professionalism. Reviewed on: 5th September 2023

Car insurance

4
Good price so far, good customer services. up to date information. Reviewed on: 5th September 2023

Good customer service

5
Excellent Customer Service and always answered any queries I have had with them. Reviewed on: 5th September 2023

Brilliant company

5
Great team,prompt response and helpful advice. Thank you Reviewed on: 5th September 2023

Affordable, straightforward and great!

5
Love the easy to use customer portal and the ease to access products online. Reviewed on: 5th September 2023

Easy and efficient

5
So far so good, no issues, easy to set up, covers all my needs for a great price! Reviewed on: 5th September 2023

Breezin

5
I have found policy expert to be lite and very easy to use, have no issues updating details online and on the phone waiting is never long, don't ever really want to move from them but one day it may come to it. But for now I'm very very happy Reviewed on: 5th September 2023

Car insurance

5
Quick and simple only took a few minutes on line, to get my car insured. Reviewed on: 5th September 2023

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