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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Great value, customer service and lots of options for paper less policies

Took out new policy with purchase of new car. Spoke to customer service and explained my needs. Simple conversation and my needs where met. Reviewed on: 30th July 2020

Friendly and helpful

It quick and easy for anything you need to do and the staff are very friendly and helpful Reviewed on: 30th July 2020

Fast, friendly, factual.

Loads of options tailored to your needs , just saved £120 from my last insurer. I have recommended to my family and friends. Fantastic service ! Reviewed on: 30th July 2020

Such great value and excellent customer service

Really easy to take this policy out and when I needed to update my new Reg plate it was so simple. The customer service is outstanding and nothing fees like too much trouble. The price was also amazing. Saving me near £20 a month! Highly recommend this insurance! 5 stars Reviewed on: 30th July 2020

Great company

easy to work with and very helpful and polite Reviewed on: 30th July 2020

Fantastic Insurance Provider

I found taking my car insurance out with Policy Expert to be quick, easy thoroughly Professional and great value for money. Reviewed on: 30th July 2020

All seems good

Arranging my new insurance was very easy no drama no fuss and lots of help very happy with it Reviewed on: 30th July 2020

Quick and easy

Price was spot on, cover was easy and quick to obtain, better than most other insurance companies re what was covered ... Reviewed on: 30th July 2020

Excellent

I am really happy with my insurance. The premium on offer is the best on the market for that price. Thank you Reviewed on: 30th July 2020

Very pleasing

I be had to call a few times, especially during these uncertain times we are all experiencing, and I have always received a very professional response. Reviewed on: 30th July 2020

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