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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina
Read all reviews See your review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024
Tom M's avatar
Tom M

Great service

5
Very easy set up and great customer service highly recommend Reviewed on: 11th September 2019
Sam mayes's avatar
Sam mayes

Amazing service

5
After having difficulty deciding on which insurance company I should insure my new car with, I had no doubt that when I came across Sure Thing it was the best decision to have made. The website was super friendly and easy to complete. The extra options were fantastic and extremely reasonable. The final quotation was absolutely brilliant! I am now driving my new car with extreme confidence knowing I have the best policy protection money can buy. I will definitely be recommending Sure Thing to anyone who is looking for the best car insurance on the market Reviewed on: 10th September 2019
Louise's avatar
Louise

Good value product with great Customer service.

5
Sure Thing offered all of the advantages of a great product including the innovation of supplying a dash cam to provide evidence to reduce claims. Reviewed on: 10th September 2019
Ragey's avatar
Ragey

Ridiculous charges

2
No problems setting up insurance, or setting up Direct debt. Can't comment on customer service as I've made no claims. I have taken out insurance policy and within days I've moved home ,it cost me over £50 to change my address , this is absolutely ridiculous, I hope I dont need to change anything else on my policy within the next 12mths Reviewed on: 10th September 2019
Tim Freemantle's avatar
Tim Freemantle

Great service

5
Very helpfull staff and competent Reviewed on: 10th September 2019
Dave's avatar
Dave

The best so far.

5
Was very easy to join. ND QUICK. AND CHEAPEST. Reviewed on: 9th September 2019
Ivan ssempa's avatar
Ivan ssempa

Excellent customer service

5
Excellent customer service . Not had any problems dealin with my car insurance Reviewed on: 9th September 2019
Richard y's avatar
Richard y

EASY SET UP

5
JUST TRANSFERRED MY VAN INSURANCE TO SURE THING AND FOUND THEM VERY COMPETITIVE WITH THE PRICE .THEY WERE ALSO VERY EASY TO SET UP WITH THE NEW INSURANCE AND KEPT ME INFORMED EVERY STEP OF THE WAY. THOROUGHLY RECOMMEND THEM TO FAMILY AND FRIENDS. Reviewed on: 9th September 2019
NEV's avatar
NEV

Great

5
Very competitively priced so easy to do online Reviewed on: 9th September 2019
stephen hardy's avatar
stephen hardy

Great people skills

5
Always had amazing help and friendly communication Reviewed on: 9th September 2019
Nicky's avatar
Nicky

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