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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Great customer service

I brought my insurance online, I had a follow up call to confirm my details were correct, and I asked a few questions and actually decided to add on things to my policy, I was very pleased with the call Reviewed on: 11th September 2024

The Complete Package

Easy to purchase online. No hidden extras. You purchase exactly what you require. This is the 3rd insurance we have with Surething. Reviewed on: 25th August 2019

Competitive prices!

Very affordable prices , good costumer services, must be a great upcoming insurance company. Zoltan Reviewed on: 24th August 2019

Brilliant customer service

The quote was quick and easy to do Reviewed on: 24th August 2019

Quick easy done in minutes.

Applied online for car insurance. All do e in a few minutes. I had to provide proof of my no claims. I emailed it to them and the confirmation was sent that all was ok within 48 hours. It has never been that quick with any other insurance company. Great company. Reviewed on: 24th August 2019

Good price

Good price but evasive with communication when u want to cancel Reviewed on: 23rd August 2019

Bright light

Fast plan English service with keen prices Reviewed on: 23rd August 2019

Easy process

So far so good,thankfully I’ve not needed to claim so I can’t review that side,but everything else has been plain sailing Reviewed on: 23rd August 2019

great

I have been using Sure thing for over five months now, I have not got any cause to complain. There services are very good. Reviewed on: 23rd August 2019

Excellent

The customer service was first class, everything was sorted out quickly and simply. Reviewed on: 23rd August 2019

great insurance company with a great price

Everything went smooth and very help full Reviewed on: 23rd August 2019

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