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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

It's a sure thing with 'sure thing'

Great service friendly staff and efficiency make this insurance company a 'sure thing'...never left to doubt. Reviewed on: 22nd August 2019

Great Value cover

Fortunately I haven't had to make a claim yet, but the cover has everything I need, my documents are spot on and it's great value for money. So far so good... and I'd be happy to recommend Sure Thing to my friends. Reviewed on: 22nd August 2019

Brilliant

Been brilliant since moving to them Reviewed on: 22nd August 2019

Nice and easy

I found the site easy to use encountered no problems Reviewed on: 22nd August 2019

Easy to arrange

it is a few months back since I arranged my car insurance and I was pleased with the premium and the cover. Wasn't to happy with the additional premium when I wanted to add my son as an additional driver and nor was I happy with the additional premium when I changed my car from a 1995 cc to a 1200 cc and I had to pay more and could understand that. My advice don't make any changes to your policy once you have taken it out because it is expensive. Reviewed on: 22nd August 2019

Fantastic

Fantastic company very helpful wen ring up Reviewed on: 22nd August 2019

Easy to sort out

Changing my insurance was so simple to do with sure thing, And the customer service was friendly and informative Reviewed on: 22nd August 2019

Happy custome

Just good and easy to deal with Reviewed on: 22nd August 2019

Excellent service and prise. Can't be better.

I'm happy to deal with Sure Thing. The service they provide is wonderful. Thank you Reviewed on: 22nd August 2019

Does what it says

Quick and easy to ise insured the same day Reviewed on: 22nd August 2019

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