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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Simple - yet this insurance is everything!

5
Sure Thing are one of the easiest insurance companies I've ever had the pleasure to deal with. No cost is hidden - its all laid out for you. Cheap and safe - a sure thing! Reviewed on: 22nd August 2019

very efficient on line service

5
excellent service easy to useon line Reviewed on: 22nd August 2019

Comprehensive, cheap and simple

5
To borrow from a well know advertising campaign, they did what they said on the tin ... well maybe their website. Reviewed on: 22nd August 2019

Easy!

5
Very easy, customer services are very friendly & helpful when I’ve needed them. I don’t need them very often though as I’ve never had problems. Everything’s been great! Great priced too, I didn’t expect the prices to be as low as they are Reviewed on: 22nd August 2019

Happy Customer

5
I have already told all my family about Sure Thing as I find them to be great. Fantastic price, people are so nice and helpful, they can’t do enough for you. I’m very happy I found them. Reviewed on: 22nd August 2019

Friendly and affordable!

5
Cant recommend this company enough, keeping things simple and easy to understand. Everyone I spoke to was very friendly and my insurance was £300 less than my old company !!! Reviewed on: 22nd August 2019

Broker not an insurance company

2
It’s actualy a broker so when making a claim it takes ages!! Reviewed on: 22nd August 2019

Great product

5
Easy to join no fuss or hassle for busy workingpeople Reviewed on: 22nd August 2019

had a few problems

5
Needed to sort my insurance out. Surething did everything and insured they got me cover. Thanks Reviewed on: 22nd August 2019

Nice and smooth

5
It was fast and easy insurance setup helpful staff always willing to help solve any issues fast and effectively Reviewed on: 22nd August 2019

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