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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Easy and straight forward.

4
Cheapest and easy to understand. Straight forward. Reviewed on: 20th August 2019

Easy to deal with!

5
Surething are very customer friendly. Any queries I've had or when I changed my car, customer service was brilliant. Helpful, friendly staff. Makes life less complicated! Reviewed on: 20th August 2019

Fantastic offer great prise.

5
Quick quote great customer services team Reviewed on: 20th August 2019

Quick and easy to use

5
Really easy to do on line , took a few minutes to do. Reviewed on: 20th August 2019

Car insurance

5
Needed to change address and car during my policy. Easy to complete online and customer service department were easy to contact when I needed help. Reviewed on: 20th August 2019

BRILLIANT HIDDEN BENEFITS

5
There are so many items included in the policy that are expensive add-ons with other companies. Do your homework and you will see this company is a no brainer Reviewed on: 20th August 2019

I'm a new customer so far so good

5
When I phoned up the representative on the phone at the other end is very helpful and goes out their way to help you Reviewed on: 20th August 2019

Easy and good value

5
Easy to get quote and very competitive Reviewed on: 20th August 2019

Easy to use

5
Fantastic quick service straight forward easy to understand what you getting Reviewed on: 20th August 2019

Car insurance purchase and follow up

5
I hadn't heard of sure thing at all and the business popped up thru go-compare Doing the transaction was a piece of cake. Follow up been great too. Have since reduced the premium by pointing me to the go-compare offer to cover my voluntary excess. So great customer service in my book Reviewed on: 19th August 2019

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