Write a review

Go to business site

Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

View other Policy Expert products

4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

Read all reviews See your review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

there are some cheaper but none better.

I have been with policy expert for a number of years now.They have always come up trumps with a very fair price and their employees are always polite and knowledgeable. Always a pleasure dealing with them. Reviewed on: 5th September 2023

Joining up

I only recently took out policy , it was done really professionally . Quick and easy Reviewed on: 5th September 2023

Slow

Took 3-4 months to get my car in for repairs. Car was not road legal, insurance company didn’t care about this. Courtesy car was only available when my car went in for repair. Terrible experience. Reviewed on: 5th September 2023

Reply from Policy Expert Hello Jamie Cook, I am sorry to hear of your recent experience. I'd really like the opportunity to investigate the points you've raised however I am unable to locate a policy using the details in this review. Can you please email me at [email protected] with your policy number and I'll be sure to pick this up and get back to you? Thanks, Mick Response date: 28th September 2023

no hassle

no hassle renewing and simply explain insurance cover Reviewed on: 5th September 2023

So far so good

Happy with the service so far prompt and polite customer service Reviewed on: 5th September 2023

Car and Home insurance

I have used Policy Expert for the last three years and found they were the best for overall performance cover and price . Great customer service and support. I have recommended them to family and friends who have taken up policies with them and have continued their policies the next year Reviewed on: 5th September 2023

Excellent servoce

I was abit confused with my policy,so gave them a call the gentleman was lovely and polite, most now have to do everything online, this was nice cos i could speak to a human which i like Thank you Reviewed on: 5th September 2023

Outstending offfer

attractive offer, minimum formalities and trust when you need help Reviewed on: 5th September 2023

Par Excellence

With a UK based customer care basis and an excellent on line portal, Policy Expert have proved very beneficial to my driving experience Reviewed on: 5th September 2023

No nonsense insurance

Super easy to sign up to this insurance Reviewed on: 5th September 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from 1st Central 1.50 from 951 reviews
Car Insurance
from insurepink 1.00 from 1 reviews
Car Insurance
from CIA Insurance 5.00 from 1 reviews

Want to see more from Policy Expert ?

Home insurance
from Policy Expert 4.76 from 9136 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub