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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Insurance

Amazing and simple. Easy way to proceed with online insurance application Reviewed on: 3rd July 2019

Customer service

Great customer service comper to other insurer Reviewed on: 3rd July 2019

Absolutely ripoff

Conned from the start even the insurance company CLOSE Brothers didn't reply to my emails Reviewed on: 3rd July 2019

Happy so far

I am happy so far with my experience thank you Reviewed on: 3rd July 2019

Amazing insurance broker.

Sure thing was great with providing me a car insurance quote, which was the cheapest I was quoted from other providers and it was very quick and easy to set up and is easily managed through my account section on their website. Reviewed on: 3rd July 2019

They have been truly helpful & excellent customer service

They are very quick with emails & any queries I have Reviewed on: 3rd July 2019

Excellent service

Excellent cover, provided everything I needed and more. Competitive pricing, would definitely recommend! Reviewed on: 3rd July 2019

Great Service

Dealt with claim in double quick time. Courteous and helpful staff. Reviewed on: 3rd July 2019

Great

Loved the dashcam provided. Easy registration and good price too! Reviewed on: 3rd July 2019

Good insurance

I haven’t been with sure thing long, but the website is clear, all the questions I had were easily found in the faq and all policies were promptly emailed to me as soon as I purchased the insurance. So far so good Reviewed on: 3rd July 2019

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