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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Sure Thing

5
Got my car insurance through Sure Thing. First of all they were cheaper than any other quotes I received. After I signed up to take their car insurance they made all the arrangements and did everything for me. I would definitely recommend this company to anyone who is looking to renew their car insurance. A Jamieson Reviewed on: 31st July 2018

Great value and good customer service

5
Got everything I needed and a free dash camera for the car too. Good support and detailed follow up emails to make sure everything was in order and I hadn’t missed anything Reviewed on: 31st July 2018

Great service!

5
Can’t fault the service at all. I was really impressed with the cover choices and the optional extras. Highly recommended. Reviewed on: 31st July 2018

Great Price

5
Great website easy to navigate and a great price too which was made even better by the fact you get a free dash cam Reviewed on: 31st July 2018

Not the cheapest

5
Amongst the cheaper quotes but definitely the nicest people at the call centre who explained everything to me and made me feel confident with there ability and knowledge. Reviewed on: 31st July 2018

Cheerful and Affordable

5
Surfed the comparison sites and came across Sure Thing Van Insurance, great value for my needs, excellent customer service and always willing to help, would recommend Sure Thing to any of my friends looking for a good insurance company.. Top Marks Reviewed on: 31st July 2018

Simple and hassle free service.

5
Completed on application and received my account and documents with ease, a very good straight forward service. Reviewed on: 31st July 2018

quality assurance

5
Good competitive prices , excellent customer service , and added bonus of a dash cam for extra security whilst out driving , a good way to help save a lot of hassle if unfortunate to have an accident . Reviewed on: 31st July 2018

Excellent all round

5
Would recommend excellent customer service Reviewed on: 31st July 2018

Great priced insurance with dash cam

5
I saved £100 by using Sure thing instead of renewing my old car insurance. I got the same deal as I had before but with a bonus of a great dash cam and £100 cheaper. I am impresed Reviewed on: 31st July 2018

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