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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Simple, straightforward and comprehensive

4
I was able to access the application with ease, the information and process was comprehensive and clear. Reviewed on: 4th August 2017

Great product

5
No fuss everything that was needed to be done Reviewed on: 4th August 2017

Great service ease of use excellent cover.

5
A great group to deal with swift responses to queries. Great cover great service great experience great price. Reviewed on: 4th August 2017

Excellent

5
Changed my car twice in 2 days .Sorry for messing the about. Was like water of a duck back. Couldn't be more helpful Reviewed on: 4th August 2017

very good

5
excellent service reasonable prices great telephone service thanks Reviewed on: 4th August 2017

SUPER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5
I HAD A PROBLEM AND I RANG UP AND IT WAS DELT WITH BY A LOVELY MAN CALLED JOHN CRAWFORD. THANK YOU!!! Reviewed on: 4th August 2017

Very easy experience

5
A dream to set up and a great price Reviewed on: 4th August 2017

Brill service

5
Quick fast and saving £100 on last years quote with other company Reviewed on: 4th August 2017

Brill

5
Quick and very helpful saved ne over £100 on fully comp insurance Reviewed on: 4th August 2017

Seriously good value insurance

5
More people should be aware of 'Sure Thing' and how they do business. Signing up was simple, access to all my forms is through my account and their pricing is unbeatable. Reviewed on: 4th August 2017

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