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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Simply The Best

Straight forward, no hassle service. No need to shop around as premium barely changed from last time, which Is unusual to find In the current climate. Excellent!!! Reviewed on: 3rd October 2022

Fantastic great awesome

Very clear very helpful and no massive waiting times when you call.brilliant . Reviewed on: 3rd October 2022

excellent service

I have had no issues with my insurance when it comes to changes, they are brilliant Reviewed on: 3rd October 2022

Billarent

Really good company been with them 5 years no problem Reviewed on: 3rd October 2022

Straight forward to deal with

Unlike other companies I have used they are very straight forward and easy to deal with with competitive premiums and good communications. Reviewed on: 3rd October 2022

Well done

Very good customer service by Eddie. Reviewed on: 2nd October 2022

Good communication

Good customer service, resolved the issue quickly Reviewed on: 2nd October 2022

Great service

Excellent, friendly, professional and helpful customer service in renewing my car insurance. Reviewed on: 1st October 2022

Simple and Effective

Uncomplcated process for getting car insured, with friendly helpful advice. Repeat customer! Reviewed on: 1st October 2022

Mixed review

The Policy was easy enough to set up and the advisor was helpful. However, when I needed to change my policy (to include 'Business Cover'), I was advised it would cost me £53. My job role changed and instead of commuting from the home to a single place of work, I would be travelling to different sites....but still from my home, to a school, to teach. A different insurance company, in the past, did not charge me a penny for this change to be made. Reviewed on: 1st October 2022

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