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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Efficient service provided

Fast effective service when I was searching for some house insurance. It was easy and fast to deal with them and get the insurance set up. Reviewed on: 24th August 2023

Good product

Nil…. No issues to report. Thank you Reviewed on: 2nd August 2024

Friendly, warm and genuine staff

Friendly, warm and genuine staff Reviewed on: 2nd August 2024

Excellent value

Transparent policies and great value for money. Reviewed on: 2nd August 2024

every thing went perfectly, good price and cover

every thing went perfectly, good price and cover Reviewed on: 2nd August 2024

Excellent customer service , easy to contact.

Excellent customer service , easy to contact. great value for money. Reviewed on: 2nd August 2024

Had not heard of company before, but researched befo...

Had not heard of company before, but researched before joining and the reviews and customer service since have been impeccable Reviewed on: 2nd August 2024

Excellent service and price.

Excellent service and price. Highly recommended. Reviewed on: 2nd August 2024

Good service, value for money.

Good service, value for money. No hassle in registration and use. Reviewed on: 2nd August 2024

Great value for money - look a the rest, then get a...

Great value for money - look a the rest, then get a quote from Policy Expert Reviewed on: 2nd August 2024

Easy to get a quote and start the policy!

Easy to get a quote and start the policy! Reviewed on: 2nd August 2024

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