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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Helpful staff and competitive price

Website and accessibility for those who are not online is average Reviewed on: 23rd August 2023

Great value for money versus all the other options o...

Great value for money versus all the other options out there Reviewed on: 13th August 2024

Value for money

Easy to use and good value for money Reviewed on: 12th August 2024

No problems so far.

No problems so far. Sign up process was easy and everything made sense. Haven't needed to contact them since. Reviewed on: 11th August 2024

Simple to sort out, no complicated things to underst...

Simple to sort out, no complicated things to understand Reviewed on: 11th August 2024

I have been with Policy Expert for almost 1 years bu...

I have been with Policy Expert for almost 1 years but at times due to me having to change my account i did get fined but they did refund it. They work with another company for there finance work Reviewed on: 10th August 2024

You can speak to a human!

Easy to get through on phone..easy to understand the agent taking the call..polite and courteous. Reviewed on: 10th August 2024

easy to register online and competitive prices

easy to register online and competitive prices Reviewed on: 10th August 2024

Thank you

No problems obtaining quote.Clear explanation of what was included in the Policy. No hidden extras! Reviewed on: 9th August 2024

Very fast and simple service.

Very fast and simple service. Would recommend to anyone looking for fast and reliable advice and services. Reviewed on: 9th August 2024

realy easy to get set up for a first time buyer and...

realy easy to get set up for a first time buyer and offered a fair prices. Reviewed on: 9th August 2024

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