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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Efficient service provided

Fast effective service when I was searching for some house insurance. It was easy and fast to deal with them and get the insurance set up. Reviewed on: 24th August 2023

Simple, straightforward to use and excellent value f...

Simple, straightforward to use and excellent value for money Reviewed on: 3rd August 2024

No problems with setting up policy .

No problems with setting up policy . Very easy process . Reviewed on: 3rd August 2024

It has been great so far!

It has been great so far! Have had no issues at all which is what you’d expect as a customer. Reviewed on: 3rd August 2024

simple to use, came up a cheaper, better option for...

simple to use, came up a cheaper, better option for me Reviewed on: 3rd August 2024

I paid a very good price and all good so...

I paid a very good price and all good so far Reviewed on: 3rd August 2024

Great experience when claiming for roof and very quick

Great experience when claiming for roof and very quick Reviewed on: 3rd August 2024

My policy was adapted to meet my needs and finances.

My policy was adapted to meet not only my needs but was reasonably priced to meet my restricted income. I receive information which keeps me update on any changes that may apply to my policy. I have had this policy for less than a year and so far fingers crossed, not needed to contact the team for any help or advise. Reviewed on: 3rd August 2024

Very easy to set up and easy to monitor via...

Very easy to set up and easy to monitor via the app Reviewed on: 3rd August 2024

Great flexibility to add temporary cover for a famil...

Great flexibility to add temporary cover for a family member Reviewed on: 3rd August 2024

Easy and straight forward.

Easy and straight forward. Went through a comparison site and followed the link to your website. Reviewed on: 3rd August 2024

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