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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Efficient service provided

Fast effective service when I was searching for some house insurance. It was easy and fast to deal with them and get the insurance set up. Reviewed on: 24th August 2023

Bla bla bla, and bla bla bla and nothing more

Bla bla bla, and bla bla bla and nothing more Reviewed on: 2nd August 2024

Rievaulx

Excelent web site & very helpful Reviewed on: 2nd August 2024

A simple website to use with no complicated questions!

A simple website to use with no complicated questions! A very reasonable quote, will definitely use Policy Expert next year. Reviewed on: 2nd August 2024

I have never had an issue with Policy expert each ti...

I have never had an issue with Policy expert each time I used them. Admittedly, I have never had to make a claim but as far as setting up and monitoring a policy they are first class. Reviewed on: 2nd August 2024

Quickly sorted, great saving , would recommend to an...

Quickly sorted, great saving , would recommend to anyone Reviewed on: 2nd August 2024

Easy to transfer and good up service

Easy to transfer and good follow up service Reviewed on: 2nd August 2024

very good value for money

Easy to use website, very good value for money and refreshing to speak to an actual person instead of a chatbot Reviewed on: 2nd August 2024

Very good value for money and a better cover than th...

Very good value for money and a better cover than the quote from my previous insurers Reviewed on: 2nd August 2024

Best all round experience.

Best all round experience. Been with them a few years now and always found renewals to be a simple process and competitively priced. Reviewed on: 2nd August 2024

So far so good.

So far so good. Have not had reason to claim yet, luckily. Reviewed on: 2nd August 2024

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