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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Efficient service provided

Fast effective service when I was searching for some house insurance. It was easy and fast to deal with them and get the insurance set up. Reviewed on: 24th August 2023

Easy value for money process that provides comprehen...

Easy value for money process that provides comprehensive cover for both building and contents. Reviewed on: 2nd August 2024

New customer.

New customer. The service is good Reviewed on: 2nd August 2024

Straight forward process

Easy to complete online for my daughter to do. Reviewed on: 2nd August 2024

Efficient, trustworthy, great value for money.

Efficient, trustworthy, great value for money. Reviewed on: 2nd August 2024

Value and ease.

Best value for money when needed insurance for a tricky property. Easy to complete on line. Reviewed on: 2nd August 2024

Easy to navigate insurance.

Easy to navigate insurance. Policy Expert provided the cover required in an easy to understand way and for a fair price. Reviewed on: 2nd August 2024

It pays to shop aroundyng.

riceived from my existing insurance company was exhorbitant especially since I had been with them for several years without any claim. Your quote came out very competitive and very simple to understand. All in all I wss very happy to acceptbyour quote. I fully appreciate that I have not had a claim with you but I am confident should I have one in the future the outcome will be satisfactory and fair Reviewed on: 2nd August 2024

A decent price for wide coverage

A decent price for wide coverage Reviewed on: 2nd August 2024

Home and building insurance ...

Ease of product and process and the price was really good Reviewed on: 2nd August 2024

Smart Rapid Efficient Service

Smart, rapid service all queries answered efficiently. Reviewed on: 2nd August 2024

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