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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

It just works

The company just were perfect in setting everything up for me. No hassle at at and the value for money is outstanding. Reviewed on: 12th September 2021

Was easy

Easy to use. Hopefully when/ if I need to make a claim, it will be easy to do . Reviewed on: 12th September 2021

Great price

Great price and added features for no extra. Saved me £100 Reviewed on: 12th September 2021

value for money

I was tired of playing through the nose for house and house contents insurance, I found a policy expert, after searching online before renewing my annual insurance for 33 per cent of the cost of my old one, it was ten minutes well spent ! Reviewed on: 12th September 2021

Efficient

We have not had to claim but we have had to make some changes to our policy and the customer service team was very helpful Reviewed on: 12th September 2021

Easy, straightforward cover

Cheap, fair and good cover. Clear policy wording. Easy set up. Reviewed on: 12th September 2021

Excellent service

Excellent service, nice and easy. Would recommend to friends. Reviewed on: 12th September 2021

great prices

easy company to deal with, first class service, and great price for my home insurance Reviewed on: 11th September 2021

Home insurance

Quote was easy to do. Best cover by any company I was looking for Reviewed on: 11th September 2021

Cheapest policy online

Just started.Sk no experience to share Reviewed on: 11th September 2021

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