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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Wow Policy Expert

I never thought that I could save so much money and have even better cover than my existing one which was over £150 dearer. I would not hesitate to check out what Policy Expert can offer you....if you are considering a change check them out you wont regret it. Reviewed on: 11th September 2021

Great

Great service and value for money Reviewed on: 11th September 2021

Good cover for a cheaper price

This was the cheapest quote and one normally looks carefully at these. However, this company includes additional features normally with additional fees. You can't go wrong here with the package provided. Reviewed on: 11th September 2021

House hold contents/bricks and mortar

First time I've used this company,and the ease of the site and covers were very competitive. No badgering or calling to sell more. What you want to insure and how much,is left at your discretion. Reviewed on: 11th September 2021

Always pays to check!!!

When House and contents came up previous Insurers hiked their prices. So did some looking and found a fair price etc from Policy Expert. It's so easy to simply reinsure 'as before ' , but serious savings can be made , so give Policy Expert a try. Reviewed on: 11th September 2021

Easy and Efficient

Helpful, efficient and easy. Will recommend. Reviewed on: 11th September 2021

Competitive & quickly arranged

Needed to arrange quickly offer was competitive & arranged same day Reviewed on: 11th September 2021

Excellent Policy with good coverage and VFM

The Policy covers all the basics and more and is good VFM. Reviewed on: 11th September 2021

Peace of mind

Competitive and comprehensive home insurance which was quick and easy to arrange. Reviewed on: 11th September 2021

Excellent service

I claimed for the loss of a diamond from my engagement ring and was impressed by the excellent service. My claim was handled efficiently and the ring was returned as good as new. Reviewed on: 11th September 2021

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