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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Value for money

Easy to set up the insurance online. Excellent value for money and nearly half the price for the same cover as my previous insurance. Reviewed on: 10th September 2021

Great business and easy and fast to apply too

Superb application process and everything as it should be, ace service very pleased. Reviewed on: 10th September 2021

Easy to use

Easy to use, fast quote, handy app, simple to understand Reviewed on: 10th September 2021

Easy Switch and Saved Money!!

Switching to Policy Expert was easy and saved me over £150! Access to my documents is all online and accessible straight away. Thoroughly recommend. Reviewed on: 10th September 2021

Great customer service

Friendly staff, polite and knowledgeable. Reviewed on: 10th September 2021

Definitely recommend

Quick and efficient service and all digital. Thank you Reviewed on: 10th September 2021

Excellent value for money Home Insurance

I always use comparison websites when renewing insurances. Policy Expert was the obvious choice because it wasn't the cheapest but provided the cover we needed at a competitive sensible price. Reviewed on: 10th September 2021

Online, simple and straightforward

Online, simple and straightforward Reviewed on: 10th September 2021

good service.

good price,easy transactions , top service with easy transactions online no hassle policies Reviewed on: 10th September 2021

Always available

Prompt and courteous! Good renewal service and price Reviewed on: 10th September 2021

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