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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Does exactly what it says on the tin!

I’ve used Policy Expert various times over the years ranging from car insurance, travel insurance & currently, for my home insurance. The quotes are always very competitive and the insurance schedules are clear enough to understand. I would definitely recommend! Reviewed on: 10th September 2021

Experts

Very good expert advice and service Reviewed on: 10th September 2021

Friendly Customer Service

I had to call Policy Expert recently and was totally surprised by the helpful, courteous service I experienced. Beyond what I expected! Reviewed on: 10th September 2021

Competitively cheap, no fuss, online home insurance.

,Value for money home insurance with complementary Home Emergency and Legal expenses over, I obtained this as the best annual home insurance quote at gocompare comparison website. Upon being directed to the Policy Expert website where I entered one or two more information, the quote stayed the same as given at the gocompare website, and payment was smooth with insurance documentations emailed to me straight away. Reviewed on: 10th September 2021

Perfect support and quick to apply on line

Value for Money. Easy to fill online. Great support and direct debit set up straight away. Reviewed on: 10th September 2021

5 Star Insurance Policies at best price's.

Policy Expert are a great company, offering the best value on Home,Car insurance ect. I have been using Policy Expert for many years always had excellent service best value from them to find my Home /Car insurance. Reviewed on: 10th September 2021

Awesome

It's very reliable and reasonable. It's simply amazing. Reviewed on: 10th September 2021

Friendly company, good prices

Always had excellent customer service and the prices are fantastic. Not pushy sales people Reviewed on: 10th September 2021

Excellent customer service

A very transparent approach without no hard up-selling with their own products. Reviewed on: 10th September 2021

Comprehensive Home Cover

Great value home insurance including Emergency cover, Key cover and Legal cover Reviewed on: 10th September 2021

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