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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great cover for a great price

Very pleased with my cover, it provided more coverage for a lower price than competing companies Reviewed on: 9th September 2021

Good value

Only just started with policy expert but customer service was very helpful Reviewed on: 9th September 2021

Professional and affordable

The service was efficient. It covered everything I needed at a favourable price Reviewed on: 9th September 2021

Quick easy and stress free

Quick and easy to set and stress free and one off payment. Reviewed on: 9th September 2021

Building and content insurance

Very excellent and timely experience. Very clear too Reviewed on: 9th September 2021

Easy peasy to organise,

Very easy and slick website so a doddle to sort. Reviewed on: 9th September 2021

Best price

did a comparison quote on line and policy expert gave the best options at the best price Reviewed on: 9th September 2021

Simple and easy to use

A great platform, simple to use and understand and good price too. Reviewed on: 9th September 2021

Great price

The policy was a very competitive price compared to other insurers (including my previous insurer). It was easy to swap over and the online system is really easy to use. Reviewed on: 9th September 2021

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