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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Well explained for coverages and cost effective

All the covers provided in the insurance compare to other providers but at a very effective premia. Easy to buy n easy to maintain.. What else a policy holder needs... Reviewed on: 9th September 2021

Insurance

My home insurance was Easy to set up and the lowest price on the market . Reviewed on: 9th September 2021

Quick, easy and full cover

My experience was brilliant, it was quick and easy to get full cover! Reviewed on: 9th September 2021

Great comms

Always had great comms via email. Cheap and good quality service Reviewed on: 9th September 2021

Brilliant customer service

Really pleased with the customer service I experienced when having to call policy expert. Really helpful and eased all my worries by resolving my query quickly and efficiently. Reviewed on: 9th September 2021

Easy peasy

All smooth no problem at all dead easy to complete the form also purchased the key fob insurance brilliant idea Reviewed on: 9th September 2021

Quick, easy and good value!

My experience was easy, quick and hassle free. I was able to move my insurance for a more competitive price with very little effort. Reviewed on: 9th September 2021

Policy Expert Remembered

Not only did Policy Expert provide the insurance cover I needed but they also gave seamless and efficient service they even remembered my log in details from previous dealings! Great! Reviewed on: 9th September 2021

Easy, quick, cheap

Covers what I need it to, is easy to understand, it was quick to do and the cheapest quote too. Reviewed on: 9th September 2021

Clear and uncomplicated

Purchased on line, only required a few minutes as the format was uncomplicated Reviewed on: 9th September 2021

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