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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great price and flexible options

5
Great insurance, flexible options and has been cheapest on comparison sites for multiple years for house insurance Reviewed on: 9th September 2021

Easy to organise

5
No nonsense easy to sort home insurance Reviewed on: 9th September 2021

Very efficient

5
Just a few click and I got the policy, very efficient. Reviewed on: 9th September 2021

Best Value for Money

5
Easy to set up Best value in the Market. Very easy to contact Reviewed on: 9th September 2021

Awesome Customer Service

5
Fantastic experience and i have already recommended you guys. Reviewed on: 9th September 2021

Very good cover

5
Good coverage at a reasonable price! Helpful staff Reviewed on: 9th September 2021

Such Good Savings

5
After speaking to the very helpful advisor, I reduced the cost of my insurance by over £400 for exactly the same cover as previously. I would, and have recommended Policy Expert to all of my family and friends. Very easy to deal with and great savings, 5 star service. Reviewed on: 9th September 2021

Very good for money

5
So good value for the money Very happy Reviewed on: 9th September 2021

home insurance bargain

5
Best price and policy inclusions by far. Reviewed on: 9th September 2021

A very friendly company

5
Used them before for car and home insurance. Decent prices too. Reviewed on: 9th September 2021

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