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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy and quick

This was so easy and quick and their price is way cheaper than my previous insurance. I've not needed to make a claim yet which is why I gave it 4 stars. Reviewed on: 9th September 2021

Can't ask for more

Quick and easy to purchase over the phone, staff were very helpful and at a very competitive price. Reviewed on: 9th September 2021

A simple to the point company

Whilst i've never yet needed to claim from them there online processes have been easy to understand and helpful...... and importantly at a great price! Reviewed on: 9th September 2021

Great

Great service - cheap but great cover - would recommend Reviewed on: 9th September 2021

Fabulous company to deal with, very helpful, and knowledgeable staff.

When I contacted the company they were very knowledgeable about the product. I was very impressed. Reviewed on: 9th September 2021

great

very easy and reassuring, very competitive Reviewed on: 9th September 2021

Best price offered.

Was the best deal at the time of taking my policy. Can’t tell anything about the service in the event of any claim. Reviewed on: 9th September 2021

Best price and good cover

Easy and straight forward process to get a new policy at competitive prices. Would recommend to others. Reviewed on: 9th September 2021

Top of the comps!

As pensioners we shop around every year for our home insurance. Policy Expert come out top every time. Peace of mind with Policy Expert. Reviewed on: 9th September 2021

Good services

Happy with the price and level of cover provided. would recommend to friends and family Reviewed on: 9th September 2021

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