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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Super easy to use

Proactive communication and easy to use website - I'd definitely use Policy Expert again Reviewed on: 9th September 2021

All Good

Competitive quote and very simple process - very easy. Reviewed on: 9th September 2021

Impressive coverage, great value

Cheapest home insurance quote with the best coverage, free home emergency cover was a winner for us Reviewed on: 9th September 2021

Good value

Very quick and easy to fill in and get a quote to compare with what previous insurance I had. Reviewed on: 9th September 2021

Efficient

Very easy to take a policy. All very clear, reasonably priced and quick response. Reviewed on: 9th September 2021

comprehensive and very competitive price for insurance

Friendly staff on very helpful on the phone Reviewed on: 9th September 2021

Straight forward service

Easy to navigate site, informative,good communication Reviewed on: 9th September 2021

Instantly recommended to friends and family

Me and my partner recently moved house,after lots of phone calls and online forms with other companies we came across policy expert,everything from getting a quote to filling in our home information to us taking out the policy and taking out the insurance was effortless,and to top it off the price given was amazing.Would 100% recommend Reviewed on: 9th September 2021

Hassle free

Very easy to set up and contract, hassle free. Reviewed on: 9th September 2021

Was a bit cheaper than others

Well when it comes to insurances, they all are same. Many many many years of us having insurances for home, landlord, cars, assets, travel etc., and never claiming a single penny ever, I am still perplexed with all these companies still continue raising their premium every year. Common sense dictates that the longer you are with the same firm without claiming a penny, your premium should be going lower and not higher. They all are same - can't trust any insurance company! That's my fair view for not just this company but any insurance company! Reviewed on: 9th September 2021

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