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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Happy Gazza!

So far so good :-) - Apart from having to flesh out to 32 characters or words!! Reviewed on: 30th July 2020

Great value for money

Cheapest home insurance quote I could find for same cover. Recommended thank you ***** Reviewed on: 30th July 2020

Very competitive price, half what I paid last year.

Easy application and very good price, the cheapest I could find. Reviewed on: 30th July 2020

Quick and Easy

The application was a quick and easy process and the price quoted was very competitive. Reviewed on: 30th July 2020

Good value

quick and simple setup. Good value House insurance. Really pleased with whole thing Reviewed on: 30th July 2020

Simple to understand

Took home contents and buildings cover with Policy Expert after finding they were transparent with the product which gave me great confidence when choosing. Reviewed on: 28th April 2020

Excellent service

Great price and service willing to help and give advice Reviewed on: 7th October 2019

Great communication

I like the way that I get regular updates and advice from Policy Expert. Reviewed on: 18th September 2019

Policy Expert the prestige insurance service

Considerate and knowledgeable staff,always excellent service Reviewed on: 16th September 2019

Easy peasy

I rang to renew having received a new quote & I got a cheaper quote that day if I renewed policy there and then, lovely friendly guy on on phone took my details and payment I printed off policy as I said easy peasy Reviewed on: 16th September 2019

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