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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to use

Great service, simple and easy to use. Following communications are clear to understand. Reviewed on: 4th September 2019

Does what it says ALL explains very clearly very satisfied will spread he word MANY THANKS

AS ABOVE explained everything easy to understand once again THANKS Reviewed on: 2nd September 2019

Very easy process

The whole process was very quick and easy to follow and set up Reviewed on: 31st August 2019

Does exactly what it sais

So far so good. Reasonably priced good cover, including home emergencies. Reviewed on: 28th August 2019

Easy

I am not very good with filling in any form but found this easy and quick, I also rang an advisor who was curtious and answered all my queries. I would recommend this company price was excellent too. Reviewed on: 27th August 2019

Good

So far everything seems good. Our policy is yet to commence, but we have had no problems providing our details and obtaining a quote. Reviewed on: 27th August 2019

Holiday insurance

The insurance was easy to buy and cheap for what we were covered for! Reviewed on: 27th August 2019

Easy to use value for money

As Title says a very easy service to use and good value for money. Reviewed on: 27th August 2019

nice company

my old insurance company sent my renewal ,phoned them up to get a better quote they could not budge on price so took to the comparison sites and found POLICY EXPERT all same as old firm but at a very lower price so went with Policy Expert very easy to order and pay . Plus used Meerkat market and got movies and meal deal for a year so i am a winner all round sorted. Reviewed on: 26th August 2019

excellent prices

very quick n easy to do no hassle everything on line made easy Reviewed on: 25th August 2019

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