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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good service

Very good service easy to get in touch with very helpful Reviewed on: 31st July 2019

Easy

Very easy website. Quick, No mumbo jumbo regarding questions,Excellent value. Would highly recommend. Reviewed on: 31st July 2019

Recommend

So far I have had a great experience with policy expert. Reviewed on: 31st July 2019

insurance customer service

all good so far, things have been done quickly and efficiently. Reviewed on: 31st July 2019

Easy understanding, great price with free extras.

Easy on line applications which didn't take long, with the free extras it was a clear leader of the rest. Reviewed on: 31st July 2019

UNBEATABLE

QUICK SUMMARY, SIMPLE TO FOLLOW INSTRUCTIONS , EASY TO FOLLOW AND SELECT AND STRAIGHT FORWARD PROCEDURES FOR PAYMENTS, CONFIRMATION RECEIVED IN SECONDS. Reviewed on: 31st July 2019

Borobee

Just taken out buildings and contents insurance. Great price with extras at no additional cost. Can’t go wrong. Reviewed on: 31st July 2019

Good price

Nice friendly staff very helpful in answering questions you have about your insurance needs will definitely recommend them to my family and friends Reviewed on: 31st July 2019

good price to value ratio

I think for the price this is a good cover Reviewed on: 31st July 2019

Market leader, most cost efficient and extremely good at what they do

Compared prices as most consumers do and they were the best in every criterion. Reviewed on: 30th July 2019

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