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Policy Expert : Home Insurance reviews

4.78
Based on 9,123 reviews, last reviewed 26th May 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Simple to understand, easy to renew. Simple to understand, easy to renew. Reviewed on: 26th May 2025
Sharon's avatar
Sharon

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9123)

Review of the Policy Expert, Home Insurance:

Easy to find excellent policies and prices, competit...

5
Easy to find excellent policies and prices, competitive rates and good service Reviewed on: 2nd August 2024

My renewal with Policy Expert had gone up significan...

5
My renewal with Policy Expert had gone up significantly. After using a comparison site I called Policy Expert and they were able to better the other quotes I'd received. Annoying that the price had hiked in the first place, but I ended up with a premium I was comfortable with. Fortunately I've not needed to claim, so can't comment on the processing. Reviewed on: 23rd August 2024

Simple and good value for money

5
Simple easy application process, good value for money and great customer service Reviewed on: 23rd August 2024

Very competitive pricing over a few years.

4
Very competitive pricing over a few years. Reviewed on: 23rd August 2024

A Marvellous Insurance Company

5
We are so often told not to ‘automatically renew’ our insurance, so when my house insurance was due for renewal, & I had been sent a renewal price by Policy Expert, I was pretty sure that I’d get a better deal elsewhere, so started the search, and searched, and searched, and …. You get the idea! Policy Expert WAS the best deal. Additionally, on the occasion that I had a problem & wasn’t sure whether I could claim on my insurance, Policy Expert were brilliant. Gave great & helpful advice, rang me back when they said they would, & explained everything clearly without being condescending. A truly marvellous insurance company. Reviewed on: 23rd August 2024

Not had any issues and competitive price

5
Not had any issues and competitive price Reviewed on: 23rd August 2024

Easy to renew policy

5
Easy to renew policy, after searching comparison sites they came out on top. Not had to use the policy as yet but think I will be looked after in a professional and efficient way. Reviewed on: 23rd August 2024

Top service and great prices

5
I have been with policy expert for several years now and they have always beaten the next best price on any comparison websites. Communication is good, although I have yet to make any claims so I cannot comment on that side of service. I will continue to use Policy expert and have recommended them to friends and families. They also provide any cashback for recommendations too. Reviewed on: 23rd August 2024

Very competitive rates

5
Not had to make a claim but Policy Expert is cheaper than others by a country mile Reviewed on: 23rd August 2024

Policy 3xpert provides good value for money with exc...

5
Policy 3xpert provides good value for money with excellent insurance products Reviewed on: 23rd August 2024

Fair price, good cover, on-line, details explained,...

4
Fair price, good cover, on-line, details explained, rated, recommended. Second year now but checked against comparison site. Reviewed on: 23rd August 2024

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