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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Fantastic from start to finish

Fantastic from start to finish when purchasing new home insurance. Had a small query and the chap on the phone was so helpful too. Reviewed on: 23rd July 2019

quick and easy

needed house insurence, every thing on the site was easy to understand, no hassle, clear and easy to compare with others Reviewed on: 23rd July 2019

Honest Review

Easy to understand, good value, keeps you updated frequently, helpful site. Reviewed on: 23rd July 2019

Great value - great service

Website was easy to navigate which made the whole process seam free Reviewed on: 23rd July 2019

Quick and efficent

Very impressed with financial saving and how easy it was to move insurance provider after being with my previous insurer for more tears than i can remember ( obviously too many by price difference) Reviewed on: 23rd July 2019

Very helpful and take the trouble and worry away from you

From start to finish was helped by very polite and well mannered lady.. understood my needs and advised me to the right policy.. Reviewed on: 23rd July 2019

Great service

Easy to set up, great communication and customer service. Reviewed on: 23rd July 2019

great service

Really quick, simple process and by far the best value for money! Reviewed on: 23rd July 2019

Really good deal, sorted out quickly and easily

Very happy with my experience so far - haven't needed to claim but the initial setup and paperwork were easy and the price was great. Reviewed on: 23rd July 2019

Easy to Sign Up

The sign up process couldn't have been easier - would highly recommend. Reviewed on: 23rd July 2019

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