Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

great value

great value for the money, helpful phone service Reviewed on: 3rd September 2018

Fantastic customer service

Having been a bit sceptical at first, I was fully reassured come to end! What a fantastic service I received and such a smooth transition! Would recommend all day! Reviewed on: 2nd September 2018

Couldn't be easier

Staff were friendly and helpful so sorting our policy was a breeze. Reviewed on: 2nd September 2018

Great service

Very knowledgeable and focused on what's right for the customer Reviewed on: 2nd September 2018

Amazing!

Couldn’t fault the experience at all! Everything was great! Reviewed on: 2nd September 2018

Great service!!

Brilliant customer service team. Really helped us out when we had a problem. Will us again!! Reviewed on: 2nd September 2018

Excellent service

Very competitive prices and great service. Would definitely use again. Reviewed on: 2nd September 2018

Fab company

Affordable simple quotes. No underhand hidden fees. Fantastic cannot rate policy expert high enough!!! Reviewed on: 2nd September 2018

Great, quick service; Excellent VFM

Everything was easy, I coukd comoare prices etc. All in all excelkent Reviewed on: 1st September 2018

Great Service and Value

I have found Policy Expert to be an all round great provider of insurance services for home and contents cover. Service is prompt and effective and the cost is competitive and good value for money. No hesitation in recommending Policy Expert based on my experience. Reviewed on: 30th August 2018

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Contents insurance
from Monzo 5.00 from 6 reviews
Landlord Insurance
from Discount Insurance 4.82 from 492 reviews
Landlord Insurance
from Let Alliance 3.59 from 30 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub