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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good price that included all extras others charge extra for

Very easy to use website and the cheapest prices Reviewed on: 24th July 2018

Very cheap home insurance

Very good looking on reviews and very cheap by what they offering. Reviewed on: 24th July 2018

Been a customer for 3 years now.

Renewal process is simple. I shop around every year, policy expert are never too far out and are always willing to match or beat a quote. Good customer service, never a long wait to answer the phones. Very happy. Only used insurance once (home emergency) and was very happy with the process. Reviewed on: 24th July 2018

No hassle

Quick easy site to use and renew insurance,for that i am grateful Reviewed on: 24th July 2018

Simple, easy service

No over inflated renewals making you stick where you are Reviewed on: 24th July 2018

Easy and straight

Very easy to complete and obtain quotes which offered good value for money and were very competitive Reviewed on: 24th July 2018

Brilliant

Efficient service and great customer care. Reviewed on: 24th July 2018

Always competitive

I always find Policy Expert to be very competitive and I love the fact that they offer the chance to keep the premium the same for two years. Reviewed on: 24th July 2018

Value for Money

Great customer service and value for money with substantial cover. Reviewed on: 24th July 2018

Excellent customer service

Been with policy expert for the last three years and we have just renewed with them. The prices are great and customer service is second to none. Highly recommend. Reviewed on: 24th July 2018

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