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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Top rate

Top rate at an amazing price. Excellent customer service. Reviewed on: 4th July 2018

Helpful and patient

Adam was very helpful and I was under no pressure to move forward until ready. Reviewed on: 4th July 2018

my household saver

policy expert house and contents is such an ease to purchase and with with legal expenses and accidental damaged covered at a low competitive cost I was very happy. Reviewed on: 4th July 2018

Outstanding customer service

Outstanding customer service good product and price Reviewed on: 4th July 2018

Professional, legible customer service

Taking out insurance for your house or car can be a tedious process, but with Policy Expert the transaction was quick and straightforward. Priceless for when your life is busy enough as it is. Add their competitive pricing to the list and this makes for a first class company. It was a pleasure doing business with you. Reviewed on: 4th July 2018

GREAT SERVICE

GREAT SERVICE VERY HELP FULL STAFF THANK YOU Reviewed on: 4th July 2018

£500 a year cheaper than next cheapest!!!

Couldn’t believe how cheap the provisional license policy was for equivalent cover! Would highly recommend Policy Expert Reviewed on: 4th July 2018

Very happy with the service and price!

Great customer service, competitively priced. All in all a very painless experience Reviewed on: 4th July 2018

Clear and easy to renew

Friendly, articulate and helpful staff Reviewed on: 4th July 2018

great service

helpful and friendly staff, explained everything so that i could understand, an all round pleasant experience Reviewed on: 4th July 2018

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