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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great Product

I renewed my building and contents insurance with Policy Expert after receiving a significantly increased fee from my previous provider. The product with Policy Expert was not only a much reduced annual price but the product itself was better and gave me more confidence should I need to make a claim. Reviewed on: 12th April 2018

quick and efficient

Friendly people and my insurance was fixed up very quickly and at an excellent price. The real test, I suppose, comes if I ever have to make a claim! But I am confident it will be dealt with in the same efficient manner as my renewal. Reviewed on: 12th April 2018

Cheap and good cover

Happy with my policy renewal - competitive pricing after a little negotIation. Reviewed on: 11th April 2018

good quick internet site. helpfull staff on the phone

really good experience helpful and polite staff Reviewed on: 11th April 2018

Quick easy

Job done in one phone call. The chap was clear to the point. Plus I might win amazon vouchers for writing this review. Although a pain to meet the minimum word count Reviewed on: 11th April 2018

Very happy with the service received

Simple to set up policy. Very reasonable renewal rate. Reviewed on: 11th April 2018

Great customer service

My query was answered and delt with quickly and efficiently Reviewed on: 10th April 2018

Really good

Really good service and really good price, and I liked that I could taylor the cover I got to suit what I needed Reviewed on: 10th April 2018

Good experience

Advisor was pleasant and informative covering every aspect required and offered comparison policies Reviewed on: 10th April 2018

Good company

A good company at a fair price. My renewal was only £10 dearer than last year, and was still very competitive. Happy to recommend. Reviewed on: 10th April 2018

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