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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home insurance

quick, easy to follow costings given were clear and it enabled me to make a consise decision Reviewed on: 6th March 2018

I could not praise more the brilliant service provided

I cannot praise enough the wonderful service provided Reviewed on: 6th March 2018

Excellent

Very happy with my purchase. Excellent Reviewed on: 5th March 2018

Easy to set up

It was so easy to set up my home insurance policy with Policy Expert and I feel confident that they will cover all my needs. Reviewed on: 5th March 2018

Very informative very satisfied with results

The young man who dealt with my enquiry very patient with me and explained everything thoroughly to me very satisfied with my policy That was offered Reviewed on: 5th March 2018

Great Customer experience

My husband had just passed away and the agent was quite helpful to transfer the information to my name. Her expression of condolences and her handling of the transaction was helpful and gracious. Reviewed on: 4th March 2018

Excellent value for money!

Saved over £100 on my previous buildings and contents insurance. It shows it pays to shop around. Reviewed on: 4th March 2018

Perfect

Easy to do and everything I need :) Reviewed on: 4th March 2018

Easy and good value for money

It was a really easy to use website and the best company to choose in terms of cost and additional free services included. Nice and simple. Reviewed on: 3rd March 2018

house insurance

They are friendly help full make a good communication Reviewed on: 3rd March 2018

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