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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

helpful telephone service

Friendly, helpful customer adviser. Matched online quote from different provider. Reviewed on: 21st February 2018

Easy and convenient

Efficient and clear renewal. Fortunately I've never had to make a claim so I can't comment on that. Reviewed on: 21st February 2018

No hassle

Quick and easy to apply, helpful customer service. Answered phone quickly and replied to my query immediately. Reviewed on: 21st February 2018

Very easy to follow and it does not ask stupid questions.

Easy to find, easy reading and not to many long questions, I've already told several friends and family about my experience. Thank you. D.DEVONPORT. Reviewed on: 21st February 2018

The renewal couldnt be beaten

Went on a comparison site and the renewal quote couldn’t be beaten Reviewed on: 20th February 2018

Highly recommended!!!

This is a great company to have your insurance with. Got a great price with lots of extras at a terrific and affordable price, With one company I was quoted nearly £650! With policy Expert like for like £130...Speaks for itself!!! Reviewed on: 20th February 2018

Simple process

Quick and easy to get a quote, great cover and good price. Reviewed on: 20th February 2018

Easy process, great prices

I have had a policy for a year now and everything has been hassle free. My renewal was not only easy to process, but very competitively priced too. Happy customer. Reviewed on: 20th February 2018

Amazing value

Very helpful and friendly. Ready to explain any part of the policy with you. This is my second renewal! Reviewed on: 19th February 2018

Clear concise policies competitively priced

Easy to access online, clearly written policies that will cover most households at a competitive price. Reviewed on: 19th February 2018

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