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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good quality insurance and value for money

I checked out all the comparison sites for house and contents insurance and policy expert came out on top, for price and quality of the policy, got loads of things included on this policy where comparing others just didn't, so I chose the best policy for our family home and that was policy expert. Reviewed on: 21st January 2018

Quick & Easy

Quick to sort out , for the same amount of cover it was so much cheaper than my last insurance. I saved £94.... I am all for saving money. Reviewed on: 21st January 2018

Quick and easy

A very good experience, quick and easy with an immediate response. Would highly recommend Reviewed on: 21st January 2018

Good prices

Easy to follow online . Great price for good cover Reviewed on: 21st January 2018

So far so good!

Very easy to take out a new policy through a compare website. Not quite the cheapest but I prefer that there are good reviews and a cheaper excess than many other sites. I haven't had to claim so can only comment on the service recieved to obtain insurance and so far I am more than happy. Reviewed on: 21st January 2018

easey

straight forward easy renewal at a good price Reviewed on: 21st January 2018

Excellent

Helpful customer service got straight through with no waiting time good price Reviewed on: 21st January 2018

Brilliant quality

Easy web page to get around no fuss no nonsense I had the same cover as my last insurance while saving over £50 I'm very impressed thank you Reviewed on: 20th January 2018

The experience was easy

I started on the journey towards obtaining insurance not knowing what to expect. However, within a very short time I could see the process was going to be easy By the end I had got a quote that was over 50% cheaper than the price I had been quoted by my current supplier. No, that's true, over 50%. Reviewed on: 19th January 2018

happy customer

God telephone manner, helpful, courtious, and very good value for all policies across the board, will use them again, highly recommend them to friends and family. Reviewed on: 19th January 2018

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