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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home insurance renew

Straight forward nice to deal with thank you Reviewed on: 30th December 2017

Smart and quick

Easy smart and very quick thank you Reviewed on: 29th December 2017

Much cheaper and so easy.

By choosing Policy Expert I've halved the cost of my house and contents insurance, and filling the on-line form was so easy. I'll be looking to see if they can do the same for my car insurance when it expires. Reg Brame 44 Newbury Road Ipswich IP4 5EX [email protected] Reviewed on: 29th December 2017

Excellent customer service

2nd year with this provider. Called initially to stop insurance no other reason than an increase in premium. chap I spoke to very helpful and polite. Kept my premium at last year's cost. Wish more companies where this interested in keeping customers happy. Great service. Reviewed on: 29th December 2017

Easy to do

Made the policy clear and easy to understand Reviewed on: 29th December 2017

Quick and good value

Recently needed to renew house and contents insurance. After searching the comparison sites Policy Expert gave the best value for money policy with add ones ie. Home emergency cover. Hopefully will never have to make a claim. The whole thing took less than 10 mins. Received policy and confirmation via e mail within minutes. Very easy and quick transaction. Reviewed on: 28th December 2017

Easiest policy to set up ever!

Straight forward and easy to understand. Fantastic price even over the monthly payments. Reviewed on: 28th December 2017

Helpful Customer Services

Very helpful customers services who can actually spoke in good english and polite. Many Thanks for everything! Reviewed on: 27th December 2017

Great price, easy process

Was looking to renew our home insurance cover and these came up as the most competitive with better cover for a cheaper price than some more well known companies. The sign up process was quick and easy, highly recommended. Reviewed on: 25th December 2017

Very good very helpful

Very good very helpful and all for a reasonable price. Reviewed on: 25th December 2017

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