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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home & contents

I was impressed with the quality of care when I made a claim, then I was looking to re- insure as my contract was up and they carefully went through my new agreement and were most helpful, I stayed with them for another year. Reviewed on: 4th October 2017

Excellent service throughout

Could not wish for better customer service. Great price & super cover Reviewed on: 4th October 2017

No problems

Bought my home insurance with no issues Reviewed on: 4th October 2017

Buildings/contents insurance

Had a great deal with this company.My last insurer wanted £35 more for the year and i hadn,t claimed,This firm offered the same deal for a lot less.Never be scared to shop around,it is so easy. Reviewed on: 4th October 2017

Value for money

The quoted price was very competitive, the website easy to use, the extras included in the policy were worth having. So far very pleased indeed, thank you. Reviewed on: 4th October 2017

Efficient customer service

My enquiry was handled with great efficiency and speed and I would recommend Policy Expert to friends and family Reviewed on: 4th October 2017

Quick and simple

I was very happy with the quote provided. Easy to set up and now a year later policy automatically renewed Reviewed on: 3rd October 2017

Excellent service

Recently bought buildings and contents insurance quick and easy service and great price....thank you Reviewed on: 3rd October 2017

Great value and cover

The free home emergency and legal cover, as well as the level of cover offered, is excellent value. Reviewed on: 3rd October 2017

QUICK AND EASY

Always helpful and reasonable pricing over a number of years Reviewed on: 3rd October 2017

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