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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great price great value and easy to sign uo

5
The policy on offer was way better value for.mk ey than anything else on the market. Singing up for it was seamless and when there was a query the staff could not have been more helpful 5 stars Reviewed on: 25th September 2017

Why waste time?

5
Clear sign up, effortless completion, job done = 365 days of peace of mind! Simples! Reviewed on: 25th September 2017

Great price

5
Normally when my insurance is due for renewal I shop around believing I can get a cheaper deal somewhere else but was pleasantly surprised that my renewal quote was cheaper than any other even when comparing it to similar on money supermarket.com. easy to renew Reviewed on: 25th September 2017

So easy to set up

5
I needed to confirm something which the form didn't ask. Everyone I spoke to was very nice and helpful. DG Reviewed on: 25th September 2017

So efficient

5
Very efficient online process. Emails are clear and concise. Online process was simple and self explanatory. Reviewed on: 25th September 2017

No fuss home insurance

4
Easy to set up and no problems. This was the best priced home insurance I could find. Reviewed on: 25th September 2017

Expert Help

5
Competitive price, all the cover you need, easy to apply and great help on hand if you need it. All you could ask for in a Home Insurance transaction. Reviewed on: 25th September 2017

Great fast service, easy to use online.

5
Fast set up, great value and so quick and easy to get. Website so easy to use, definitely will recommend! Reviewed on: 25th September 2017

very helpful

5
very quick , easy and hassle free Reviewed on: 25th September 2017

Totally Value for money without breaking swet.

5
Web site very easy for someone like me (with Alzheimer's) to use, thank you, it is so important not to be confused with form filling. Reviewed on: 24th September 2017