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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Efficient service provided

Fast effective service when I was searching for some house insurance. It was easy and fast to deal with them and get the insurance set up. Reviewed on: 24th August 2023

Reliable and affordable pleased with their products...

Reliable and affordable pleased with their products and always helpful Reviewed on: 2nd August 2024

Excellent Service and Great Savings

I received excellent service and enjoyed a really good savings on my insurance and would hope to continue using your service . I recommended you service straight away to my sister and she took out insurance with you Reviewed on: 2nd August 2024

Mr KK Tam

Quick and user friendly experience upon application my policy. Reviewed on: 2nd August 2024

Great service Happy with everything

Great service Happy with everything Reviewed on: 2nd August 2024

Excellent customer service

Excellent customer service and I would recommend to family and friends Reviewed on: 2nd August 2024

Excellent very good, I'm really impressed, this is a...

Excellent very good, I'm really impressed, this is a fantastic service and I definitely recommend it given the current climate. Reviewed on: 2nd August 2024

Good price

Reasonable price and easy to use Reviewed on: 2nd August 2024

Very easy to take out a policy and I like that I cou...

Very easy to take out a policy and I like that I could combine buildings and contents into one for more that half the price of my existing policies! Reviewed on: 2nd August 2024

Quick and easy to setup.

Quick and easy to setup. Well priced. Reviewed on: 2nd August 2024

Easy to deal with,friendly service

Easy to deal with,friendly service Reviewed on: 2nd August 2024

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