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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

House insurance

5
Competitive policy providing good and easy renewal services Reviewed on: 9th September 2017

professional

4
Professional and friendly service knowledgeable staff Reviewed on: 9th September 2017

A great price

5
I have been with Policy Expert for two years and they have always been very easy to speak to and if i wanted to add or query The information I got they have made it easy to come to a decision and the price has always been hard to not like So I would definitely would recommend them to my friends or family Reviewed on: 8th September 2017

Great value home insurance

5
Looked at all the competition and policy expert were offering the best cover at the best price Reviewed on: 8th September 2017

Hassle free home insurance

5
I've been with with Policy Expert for the past two years now and I can honestly say I'm been nothing but happy with the service I have received. It has been a completely happy experience with the staff knowledgeable and polite. Reviewed on: 8th September 2017

Home Insurance

5
Sufficient renewal notice given enabling to compare other companies. Renewal easily arranged and documentation clear to understand. Reviewed on: 8th September 2017

Renewing home insurance

5
I received my renewal quote through the post. I phoned up and got through straight away. Spoke to lovely person who knocked £10 off my quote. All sorted in a friendly and efficient manner :-) Reviewed on: 8th September 2017

RENEWAL

5
Nice & easy everything done by POLICY EXPERT. They find us the best quote for our needs and they always deliver the best price! Reviewed on: 8th September 2017

Great deal

5
Over £120 savings with Policy Expert over my previous provider and included legal fees + extras that my previous provider charged as additional options. Already recommending Policy Expert ti my family as an alternative insurance provider. Reviewed on: 8th September 2017

Fantastic home insurance product

5
Great premium and value for money home insurance product. Reviewed on: 7th September 2017

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