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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

great value

Checked all sites and could not find the same policy any where near the price I was given for POLICY EXPERT,had been with these before and had great service, will most certainly keep with them. Reviewed on: 28th August 2017

Great value home insurance

Just renewed my policy, after 1 years previous insurance with policy expert. Good customer service & great prices Reviewed on: 27th August 2017

Policy with specific conditions and restriction AND added benefits for free!

I was looking for a policy with specific provisions and restrictions and Policy Expert provided just what I needed with additional benefits at the most competitive premium. Many thanks Dave and Mel y thanks Reviewed on: 27th August 2017

Good service

This is my second year with Policy Expert unfortunately last year I needed to make a claim and it was handled very efficiently, so coming back for another year without any problems. Very competitive pricing. Reviewed on: 27th August 2017

Renew

Great service nearly same price as last year Brilliant Reviewed on: 27th August 2017

Top class product and service.

They offered the best cover at the best price and when, after purchasing cover, I noticed I had made a mistake and needed more cover, they corrected this immediately without quibble. Great, polite service. Reviewed on: 27th August 2017

Quick and easy

Lovely staff. Easy to sort out and explained everything Reviewed on: 27th August 2017

Seems good value and comprehensive

Have just renewed, cheapest white by some 30 odd pounds. Never had to claim but everything I've seen so far would suggest it would be an efficient service. Reviewed on: 27th August 2017

Probably the best value

Used screen scrapers to find products and then selected Policy Expert because of the reviews and the free first year extras. Reviewed on: 26th August 2017

Very good service on the phone

Very good informed service on the phone. Reviewed on: 26th August 2017

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