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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Insurance made easy

The site is easy to access and complete ,no hidden costs within the policy ,and with the added bonus of legal fees included as well as the offer of one years free household back up service re plumbing etc it is well worth the value of the premium paid . Reviewed on: 25th August 2017

Great insurers

Straight forward reasonable cost Reviewed on: 25th August 2017

Quick Easy and Straightforward

Pretty much as it says in the title. The Process was simple, user friendly and excellent value for money. I expanded my policy with them this year which goes to show that they provide a good deal! Reviewed on: 25th August 2017

Easy

Easy renewal at a reasonable price. Reviewed on: 25th August 2017

Quick, simple and competitive prices

Found Policy Expert via an online comparison site. Price quoted was competitive and signing up was quick and simple. Would certainly recommend. Not had to claim so can't comment on that side but so far really pleased with package we bought. Reviewed on: 24th August 2017

Renewly of policy

Oh no its time to renew that home insurance. I lazily left everything to the last minute. But hark is that my phone ringing.... Its Policy expert. 10minutes on the phone and I got my insurance renewed for another year-result. Excellent Reviewed on: 24th August 2017

A cracking little policy

Looking for house and contents insurance with bells and whistles, and this was the one and at a great price as well. Highly recommend. Reviewed on: 24th August 2017

Great value for money

Couldn't believe that everything I wanted was included - and more! Reviewed on: 24th August 2017

Good service

Fast and reliable, an excellent service. Reviewed on: 24th August 2017

Perfect Renewal

Phone answered promptly Clerk did good job on security Clerk took full care of renewal terms etc Fully happy with the transaction Reviewed on: 24th August 2017

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