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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

House insurance very competitive

The agent was extremely helpful also very effecient. Very friendly but also professional. I knew exactly what I was buying as everything was explained. Reviewed on: 4th August 2017

Home insurance

I found purchasing home insurance straightforward on their site and was happy it was a competitive quote. Reviewed on: 4th August 2017

5 star

Great easy set up! Very quick and informative, best price. Reviewed on: 3rd August 2017

Renewal

Renewing our home insurance with Policy Expert. Your agent handled the business very efficiently and we quickly managed to agree a satisfactory rate for 2017/18. He explained the various critical clauses clearly, so that I fully understood the conditions attached to the policy. Well trained and well informed sales agent. Reviewed on: 3rd August 2017

Great service

Fantastic service and renewing so supper easy and still a great price Reviewed on: 3rd August 2017

easy to deal with

clear communications and simple, reasonable renewal process. Reviewed on: 3rd August 2017

Saved a fortune

Easy to sort and saved me nearly half the cost of my renewal. Reviewed on: 3rd August 2017

Fast and easy

It took very little time and had a comprehensive policy Reviewed on: 2nd August 2017

Quick & Easy

Very user friendly website. Questions easy to answer. Best deal all round saving me £300 on my home insurance renewal! Reviewed on: 2nd August 2017

Very competitive

Easy website to use, didnt take too long and very competitive with prices. Saved £120 on my renewal quote! Reviewed on: 2nd August 2017

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