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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent value for home insurance

Easy to get a great value hone insurance policy from 'Policy Expert' Reviewed on: 13th July 2017

Excellent service and value for money

Found on a comparison site, over £150 cheaper than my renewal quote. Easy to sign up and the transfer from previous provider has been simple and painless so far. Reviewed on: 12th July 2017

Home Insurance Policy Expert

I was searching for fair affordable Building and Contents Insurance I contacted Policy Expert for some help and advice. They were fantastic very patient helpful and informative. They made sure That I understood what I was purchasing and that I had enough insurance to cover all that I own. As a bonus I saved over £100 on a renewal quote from my previous insurer. Thank You Policy Expert. Reviewed on: 12th July 2017

Excellent service

Can't fault you, definitely recommend Reviewed on: 12th July 2017

Best Value through companion site

Very good value but not by direct means, used a companion site, which proved much cheaper than direct quote. Reviewed on: 12th July 2017

Nice and simple

Simply online service and sensible competitive renewal premiums. Reviewed on: 12th July 2017

just what we were after

we were after good deal as quote from d.... l... was a joke were saving over 200 pounds have now bought travel ins from them Reviewed on: 12th July 2017

Good service, knowledgeable staff.

Well informed staff, happy to help and pass on useful information. Reviewed on: 11th July 2017

house insurance

Have been with policy expert for 3 years now, good value for money, easy to organise on line. Would highly recormend Reviewed on: 11th July 2017

Great

It was Quick and easy to do and was the cheapest quote Reviewed on: 10th July 2017

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