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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

easy peasy but reliable

It was really easy to chooose exactly what I needed. Highly recommended Reviewed on: 10th July 2017

Great Customer Service

Not a straight forward renewal as it involved a house move but it was handled very efficiently by a very patient and polite operative. Reviewed on: 10th July 2017

Fast and easy to purchase

Very fast and easy to put through, would quite like to have paper copies of the policy through the post though Reviewed on: 10th July 2017

Excellent overall

Excellent overall..price and service I love Policy Expert. Reviewed on: 9th July 2017

Simple and cheap

really easy to purchase, great price and information provided. Only downside is being hounded by premium credit to sign some agreement, would be nice if they warned that this had to be done as the premium credit email is not very specific and looks like a scam. Reviewed on: 9th July 2017

A simple process to sign up

The entire process of doing business was trouble free. Reviewed on: 9th July 2017

Great service

I look around each year for the best policy and this one fit for me this year. Thanks Reviewed on: 9th July 2017

Fabulous

Fabulous customer service would highly recommend thank you xx Reviewed on: 8th July 2017

Home insurance

Purchased policy last year and renewed this year Reviewed on: 8th July 2017

It was a quick and easy process. Thank you

The offer everything and more for a fraction of the price, I was quoted a renewal of just over £300 and Policy experts smashed that by almost half. What's not to love when you are now covered for more than before. Reviewed on: 8th July 2017

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